Why You Can't Manage What You Can't Measure: Tackling EUC Reporting Gaps

This quote rings especially true in the world of End User Computing (EUC), where accurate, consistent, and timely reporting is often the missing link between oversight and optimisation. EUC environments are complex—blending technical, commercial, and human challenges that frequently obstruct clear visibility into what’s really happening across your device estate. 

 

We frequently encounter three types of reporting gaps, which we call Can’t, Don’t, and Won’t Report scenarios: 

 

1. Can’t Report 

 

Some teams simply lack the right tools, access, or in-house expertise to generate detailed and actionable reports. Even if the information exists somewhere, it's not easily surfaced or usable. 

 

2. Don’t Report 

 

Here, the data is available—but pulling it together requires significant manual effort. As a result, reporting falls by the wayside, or teams assume leadership isn’t interested in the results until something breaks. 

 

3. Won’t Report 

 

Sometimes, there are commercial or reputational reasons for withholding information. For example, imagine being billed for 12,000 active devices when you're only using 9,000—but your provider isn’t inclined to tell you that. 

 

Closing the Gap with Automated EUC Reporting 

 

At Clear Visibility, we believe that robust, transparent reporting is the foundation for better decision-making and meaningful savings. That’s why we automate key reports to give you the insights you need—without requiring additional agents, complex integrations, or lengthy processes. 

 

Our automated reporting services include: 

 

• Devices ‘Not in Use’ 

Instantly identify which devices are powered off or idle—helping you reduce unnecessary licensing and maintenance costs. 

 

• M365 and Azure Cost Optimisation 

Pinpoint unused or underused services to eliminate waste and reduce your cloud spend. 

 

• Software Vulnerability Reports 

Understand where your end user estate is exposed—so you can act before a breach occurs. 

 

• Warranty and Obsolescence Tracking 

Quickly identify hardware that is out of warranty or at end-of-life, ensuring proactive support planning and risk mitigation. 

 

• Lost Devices Still Active in AD 

Spot and address security risks by flagging lost or missing devices that remain logged in Active Directory. 

 

Take Control of Your EUC Estate 

 

Whether your team can’t, don’t, or won’t currently report on EUC activity, we’re here to bridge the gap. ClearVisibility helps you regain control of your IT environment by delivering the reports that matter—automatically. 

 

Ready to get started? 

Get in touch: [email protected]