SOFTWARE
Rationalise
Here, we outline activities that significantly reduce the cost of software on the EUC Estate. Software represents one of EUC’s most expensive components and is more complex than management realises, with often up to 50,000 different instances registered across the estate and over 5 million individual installations. It is therefore a priority for any EUC estate to reduce complexity and software usage.
The Rationalise Actionalytic continually processes and consolidates numerous application installations into a streamlined list of "To Be" applications, ensuring optimal efficiency and cost management in the software estate.
What: The Rationalise Actionalytic processes and consolidates various application installations into a streamlined list of "To Be" applications.
Why: It helps organisations optimise their application estate, consolidating installations into a manageable list to enhance efficiency and enable better application management.
How: It analyses all application installations, categorises them based on predefined criteria, and maintains an updated, streamlined list of applications, aiding in efficient resource management.
Want to know more about how this Actionalytic and how Clear Visibility can help your organisation or take advantage of a free trial? Contact us here.
Benefits
Instituting the Rationalise Actionalytic facilitates a systematic approach to evaluate and optimise an organisation's software estate, yielding cost savings and operational efficiency. It offers cost optimisation by streamlining applications and identifying redundancies, helping organisations optimise software spending and reduce unnecessary licensing costs. Enhanced efficiency is also delivered by ensuring that the organisation operates with a concise set of applications to promote efficient IT management and better overall system performance.
How It Works
The Rationalise process works like this:
Continuous Evaluation: Regularly checks and monitors the status of installed applications on devices.
Categorisation: Classifies applications into groups based on predefined criteria such as usage, license cost, and management requirements.
Hourly Process: Operates on an hourly basis, ensuring the application inventory is consistently up to date.
Optimisation Insights: Offers insights for streamlining and optimising the software landscape based on the categorised data.
Application Owner
The Application Owner Actionalytic is designed to ensure smooth and informed software decision-making by confirming and informing application owners biannually. This tool reduces project delays and mitigates risks by maintaining accurate information about version control, licensing, and application readiness.
By sending automated emails to application users to confirm ownership or nominate an appropriate owner, the process ensures clear responsibility and accountability. Repeated every six months, it keeps ownership data up-to-date, supporting efficient project execution and risk management.
What: The Application Owner Actionalytic confirms and informs application owners twice a year to ensure they’re able to make informed software decisions.
Why: By ensuring accurate information about version control, licensing, and application readiness, the Application Owner Actionalytic streamlines decision-making, reduces project delays, and mitigates risks.
How: Sends automated emails to application users to confirm ownership, understand the role, and allow nomination or confirmation of ownership. This process is reiterated every six months to maintain accurate data.
Want to know more about how this Actionalytic and how Clear Visibility can help your organisation or take advantage of a free trial? Contact us here.
Benefits
The Application Owner Actionalytic ensures applications have designated owners responsible for decision-making around the application. Clear application ownership minimises delays in projects, especially in activities like OS upgrades, by ensuring timely decisions and information availability. Engaging application owners also helps mitigate risks associated with applications, addressing questions about fitness for purpose, the correct version to use, and proper licensing.
How It Works
The Application Owner process initiates by sending automated emails to identified application users, validating ownership, and ensuring role comprehension through documented processes.
Email Confirmation: Automated emails are dispatched to application users, confirming ownership, and providing information about the role.
Nomination Opportunity: If the identified user is not the owner, they have the opportunity to nominate another user for the role.
Fallback to Top Users: In cases where no user is found, ClearVisibility automatically polls the top 10 users, requesting them to either take on the role of the application owner or nominate someone suitable.
Iterative Process: This process is repeated every six months to maintain the accuracy of ownership data.
Publish
The Publish Actionalytic is designed to streamline the end-to-end application publishing process, covering both manual installations and packaged applications. By automating and systematising the publishing stages—such as Candidates, Review, Prepare, Package, UAT, and Published—this tool ensures efficiency and accuracy.
It minimises errors and enhances user experience, providing a consistent and reliable application environment. By handling exclusions in the Out-of-Scope stage, the Publish Actionalytic further optimises software deployment and management to support seamless transitions and informed decision-making.
What: The Publish Actionalytic oversees the end-to-end application publishing process, including manual installs and packaged applications.
Why: To enhance software deployment and management. The Publish Actionalytic streamlines and automates the application publishing process, ensuring efficiency, accuracy, and a systematic approach to both manual and packaged application installations.
How: It manages the application publishing process through stages like Candidates, Review, Prepare, Package, UAT, and Published, while also handling exclusions in the Out-of-Scope stage.
Want to know more about how this Actionalytic and how Clear Visibility can help your organisation or take advantage of a free trial? Contact us here.
Benefits
The Publish Actionalytic ensures efficiency and reliability in both manual installs and packaged applications. By automating and streamlining the application publishing process, it reduces the likelihood of errors and ensures a smooth deployment experience. It also enhances user experience by managing both manual installs and packaged applications, contributing to a consistent and reliable application environment that improves the overall experience for end-users.
How It Works
The Publish Actionalytic operates through a series of well-defined stages:
Candidates: Identifies potential applications for deployment based on criteria like user requests, system requirements, and organisational needs.
Review: Evaluates the identified applications to ensure they meet compatibility, licensing, and security standards.
Prepare: Gathers necessary files and configurations, preparing the application for the deployment process.
Package: Creates deployment packages, whether through manual installation instructions or automated packaging tools.
UAT (User Acceptance Testing): Validates the deployment in a controlled environment, ensuring the application functions as expected and doesn't disrupt other systems.
Published: After successful testing, the application is officially published for broader deployment.
Out Of Scope: Identifies applications that don't fit the deployment criteria and marks them as out of scope for the current process.
Testing
The Testing Actionalytic ensures the thorough testing of applications within an organisation. Through engaging with relevant stakeholders, it identifies and resolves issues before deployment, guaranteeing application reliability, security, and functionality.
This systematic approach minimises post-deployment problems, contributing to a stable and efficient IT environment. It categorises applications as "Out of Scope" if beyond testing boundaries and as "No Owner" if lacking accountability. The Testing Actionalytic also helps maintain high application quality by addressing issues early, fostering a robust and secure IT infrastructure.
What: The Testing Actionalytic is dedicated to the thorough testing of applications within an organisation.
Why: To create a more stable and efficient IT environment. Implementing the Testing Actionalytic ensures the reliability, security, and functionality of applications before deployment, while reducing the likelihood of issues arising post-deployment.
How: The Testing Actionalytic systematically identifies, engages stakeholders, remediates issues, and validates application readiness before deployment, ensuring a streamlined and effective testing process. It categorises applications as "Out of Scope" if beyond testing boundaries and as "No Owner" if lacking accountability.
Want to know more about how this Actionalytic and how Clear Visibility can help your organisation or take advantage of a free trial? Contact us here.
Benefits
The Testing Actionalytic offers several key benefits. By systematically testing applications, organisations can identify and address issues early, ensuring the reliability of applications in a production environment. Thorough testing also reduces the likelihood of post-deployment problems, leading to smoother and more efficient IT operations.
How It Works
The Testing Actionalytic involves several stages, each serving a specific purpose:
Discovery: Identify and catalogue all applications within the organisation's estate.
Engage: Actively involve relevant stakeholders in the testing process, ensuring comprehensive coverage.
Remediation: Address any issues or vulnerabilities discovered during testing, working towards optimal application performance.
Ready: Confirm applications are thoroughly tested, remediated, and ready for deployment.
Out of Scope: Identify and handle applications that fall outside the scope of the testing process.
No Owner: Address applications without clear ownership to ensure accountability in the testing and remediation process.
This systematic approach helps organisations maintain a high standard of application quality, contributing to a more robust and secure IT infrastructure.
App Lifecycle
The App Lifecycle Actionalytic oversees every stage of the application lifecycle, from inception to retirement. It ensures structured management, handling breaches, user requests, timely publication, controlled sunset, and end-of-life decisions.
Application security is enhanced via the Actionalytic’s ability to identify and address breaches, optimise resource usage, ensure compliance, and provide a systematic approach to application management. By categorising applications at various lifecycle stages, it also ensures efficient decision-making and maintains a secure, streamlined IT environment throughout the application’s lifecycle.
What: The App Lifecycle Actionalytic oversees different stages in the application lifecycle, including breach management, user requests, publication, and sunset.
Why: To provide structured management of applications throughout their lifecycle. The App Lifecycle Actionalytic ensures efficient handling of breaches, user requests, timely publication, controlled sunset and end-of-life decisions, effective management of refusals, and proper categorisation of items that are out of scope.
How: By categorising applications at various stages of their lifecycle, including breaches, user requests, published, sunset, end of life, and refused. It also provides a structured approach to managing applications through their lifecycle, ensuring effective decision-making and security measures.
Want to know more about how this Actionalytic and how Clear Visibility can help your organisation or take advantage of a free trial? Contact us here.
Benefits
The App Lifecycle Actionalytic streamlines application management, ensuring optimal usage and heightened security throughout the application lifecycle. Users are able to manage applications through their lifecycle, from inception to retirement, optimising resources and ensuring compliance. Security is also enhanced as the App Lifecycle Actionalytic identifies breaches and takes appropriate actions, reducing vulnerabilities and risks associated with application usage.
How It Works
The App Lifecycle process works like this:
Breach Management: Identifies breaches in the application lifecycle, triggering the necessary response mechanisms.
Request Handling: Manages user requests for applications, ensuring a streamlined and controlled process.
Publication: Facilitates the publication of applications for deployment, considering security and compliance requirements.
Sunset and End-of-Life: Manages the sunset and end-of-life phases of applications, ensuring a structured retirement process.
Refusal Handling: Deals with instances where application requests are refused, providing insights into decision-making.
Out-of-Scope Management: Handles applications that fall out of the defined scope, preventing unnecessary actions or oversights.